For questions about ordering and downloading a product from one of the stores or for any problems when purchasing a product, please contact the online-store where you purchased the product.
For pre-sale and technical questions about a product or if you need assistance using a product, please contact Dimension 3D directly. E-mails are usually answered within 24 hours, but please be aware that e-mails may get lost sometimes due to spam filters or net errors.
Contact and Support Addresses
Free product updates are usually provided by the store, where you have purchased a product. If this is not possible for some reason, please contact Dimension 3D to get the update. The actual version and latest release date are listed on the product pages.