Support
For questions about ordering and downloading a product from one of the stores or for any problems when purchasing a product, please contact the online-store where you purchased the product.
For pre-sale and technical questions about a product or if you need assistance using a product, please contact Dimension 3D directly. E-mails are usually answered within 24 hours, but please be aware that e-mails may get lost sometimes due to spam filters or net errors.
Contact and Support Addresses
| Provider | Addresses |
|---|---|
| Dimension 3D |
E-Mail (Ralf Sesseler)
Renderosity Site-Mail (requires login) |
| Share*It! |
Customer Care Center
Customer Account (requires login) |
| Renderosity |
Customer Support Forum (requires login)
Contact Addresses |
| Content Paradise |
Support Page
Contact Form |
Product Updates
Free product updates are usually provided by the store, where you have purchased a product. If this is not possible for some reason, please contact Dimension 3D to get the update. The actual version and latest release date are listed on the product pages.
| © 2004-10 by Ralf Sesseler | Last update: 27.07.2010 | Copyright Impressum |